1. TERMS OF WEBSITE USE We take as much care as possible in ensuring accuracy, reliability and completeness of information provided within this website but occasionally errors and omissions may occur. All use of this website is at your own risk and Crackerjack does not accept any liability, direct or indirect, for any loss of damage which may result, directly or indirectly, from content on this website. We reserve the right to make changes to the content and terms and conditions without notice. You are responsible for checking and accepting the current terms and conditions on each occasion before using this website. To the extent permitted by law, Crackerjack makes no representations, warranties or guarantees, express or implied, in relation to the merchantability, fitness for purpose, freedom from computer bugs or viruses, accuracy or availability of this website or any other website. Crackerjack shall have no liability or responsibility for any actions you may take as a result of the information and content displayed on any pages of this website, or on websites that we link to. In no event shall Crackerjack Limited be liable for any loss or damages of any kind in connection with the use of this website or its content, other than specifically set out in these terms and conditions. The content and layout of this website is copyright and owned by Crackerjack Limited. You must not create any links to or from this website, use or copy any part of the website without the express permission of Crackerjack.
3. PROMOTIONAL TERMS & CONDITIONS All product pricing and offers are valid to the end date stated on promotional material or while stocks last. Styles and product availability may vary between stores and some styles or products may not be available in all stores. There may be some variance in the actual product from the advertising photography. Unless stated otherwise, all discounts are off the original marked price and exclude clearance. All multibuy offers must be purchased in a single transaction and, where relevant, apply to the lower (or lowest) priced item. ‘Why pay’ price refers to the current Recommended Retail Price (RRP) set by the supplier or the current price charged by another retailer at time of catalogue production, and is documented by the team. The ‘Usually’ price is the retail price that the product is sold in Crackerjack stores. The ‘Was’ price is the price that the product was previously on sale for at Crackerjack. Sorry, no rainchecks or laybys. We aim to give you the best price, the first time our products are offered for sale in-store. However, some products may be reduced to clear after a period of time and there may be occasional sale events.
4. EMAIL CLUB SIGN UP AND OTHER COMPETITIONS One new email club member will be randomly selected for the monthly draw and will win a $100 gift card to spend in Crackerjack store of their choice. Winner must reply within 10 days or a new winner will be drawn. Prize is non-transferable, is not redeemable for cash and no change will be given.
May Facebook Competition
Competition is open to fans of the Crackerjack Facebook page on 6th – 11th May 2019. To enter, participants must comment on the original competition Facebook post by midnight Saturday 11th May 2019. Entries received on other Facebook posts will not be included in the competition. There are two prizes in total, each comprising of a $200 gift card which can be used at any of Crackerjack’s 13 stores. Prizes are non-transferable, not redeemable for cash and no change will be given. One winner will be selected and the winner’s name and that of their tagged friend will be posted on Crackerjack’s Facebook page by 14th May 2019 requesting they Personal Message their details to Crackerjack. If a winner does not contact Crackerjack by 24th May, an alternative winner will be selected. Winners may be required to provide identification and/ or their address details to Crackerjack for prize delivery. Crackerjack reserve the right to withdraw the promotion at any time. By entering the competition, entrants give permission for Crackerjack to use their profile and entry details for publicity. This promotion is in no way associated with Facebook. Any queries regarding the promotion need to be directed to Crackerjack, not Facebook.
$100 of pet products
Competition is open to fans of Crackerjack’s Facebook page on 24th May – 9th June 2019. To enter, participants must post on the original competition Facebook post by midnight Sunday 9th June 2019. Entries received on other Facebook posts will not be included in the competition. There is one prize in total comprising of $100 worth of pet products. Prizes are non-transferable, not redeemable for cash and no change will be given. One winner will be selected and the winner’s name will be posted on Crackerjack’s Facebook page by 13th June requesting they Personal Message their details to Crackerjack. If a winner does not contact Crackerjack by 24th June, an alternative winner will be selected. Winners may be required to show ID for prize collection. Crackerjack reserve the right to withdraw the promotion at any time. By entering the competition, entrants give permission for Crackerjack to use their profile and entry details for publicity. This promotion is in no way associated with Facebook. Any queries regarding the promotion need to be directed to Crackerjack, not Facebook.
5. RETURNS POLICY We are committed to providing you with a quality experience at Crackerjack. Products purchased can be returned for any reason within 30 days to any Crackerjack store for a credit note or a refund. If the item is not available it can be exchanged for an item of the same value. Returned products must be unused, unworn and unwashed, with all original packaging and be accompanied with the original receipt. For hygiene reasons we do not offer refunds on underwear and swimwear or on any items that are sold with a hygiene seal. The refund will be in the same form as your original payment. If a product is faulty, we will of course meet our obligations under the Consumer Guarantees Act 1993 to provide a remedy.